Refund Policy

Quick summary: Contact us within 30 calendar days after delivery. Eligible change-of-mind returns must be unused, undamaged, and include all accessories and included pieces. We provide a prepaid return label for approved eligible returns. There is no restocking fee and no exchange service.

Last updated: October 21, 2026

Return eligibility

For a change-of-mind return, request authorization within 30 calendar days after delivery. The item must be unused, undamaged, and returned with its accessories and included pieces. Product-specific exceptions will be stated on the applicable listing where they apply.

How to request a return

Contact support@atteaful.com with your order number and reason. Wait for our instructions and the correct return address. Do not send a return to our business correspondence address unless we specifically instruct you to do so.

Return shipping and fees

For an approved eligible return, we will provide a prepaid return label. We do not charge a restocking fee. We do not offer exchanges.

Damaged, defective, incorrect, or incomplete orders

Contact us promptly with your order number and a description of what happened. Photos of the item and packaging may help us assess the issue. We will provide the next steps for damaged, defective, mis-shipped, or missing items.

Refunds

For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.

For an order canceled before shipment, we will issue any refund to the original payment method; the return-inspection period above does not apply.

Contact

Email support@atteaful.com before sending a return.